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Frequently Asked Questions

Some of the most frequently asked questions are provided below. If you don't see what you are looking for, consider submitting a Support Request. Link to contact support is located at the bottom of this page.

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Is there any cost associated with using this website?
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What are the benefits of creating a MyHigherEd account?
What is a personalized learning plan?
You created your personalized learning plan — What's next?
What is an OER?
Do I need to use all of the learning resources associated with a competency to achieve that competency?
How do I add a resource to my MyHigherEd Favorites Library?
I found a learning resource elsewhere on the internet that isn't listed, can I add it?
What is a credential?
What is a custom goal?
What is a competency?
What is a momentum point?
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What are comments?
Can I track my progress?
I am a Lord Fairfax Community College student, what benefits do I have access to?
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